Everything you need to keep customers coming back
Meccora is one simple dashboard for customer records, automated follow-up and the revenue most shops leave on the table.
Three reminders per service, sent for you
Every service you log schedules its own reminder sequence — 30 days before, 15 days before, and on the due date. Email is included on every plan; SMS is available on higher tiers. Each customer's messages go out in their language, English or French.
- Staff can reschedule or cancel any individual reminder.
- Real-time SMS delivery status, with failed messages flagged on the dashboard.
- Reminder emails are transactional — tied to a real service due date, not a marketing blast.
- Customisable email templates so the wording sounds like your shop.
Declined jobs stay on the radar
When a customer says "not today" to recommended work, your tech flags it in the service record with an estimated value. Meccora keeps that job on your dashboard until someone follows up — so real money doesn't slip away in a paper note.
- Each deferred job shows the vehicle, what's needed, when it was flagged and its estimated value.
- Values roll up into your pipeline number alongside upcoming due services.
- Surface customers who haven't returned in 6–12 months before they're gone for good.
Every customer, vehicle and repair in one place
Store contact details, vehicles, VINs and the full service record for each car. Pull up a complete history in seconds — at the counter, on the phone, or in the bay.
- Import your existing customers and vehicles from a CSV — no re-typing.
- VIN decoding to fill in vehicle details quickly.
- Each service carries an estimated price and an actual cost, so your pipeline stays honest.
Know what's coming, not just what happened
The dashboard rolls up total customers, registered vehicles, services this month, billed revenue and a projected pipeline figure — expected income from upcoming due services and deferred work.
- Reports for revenue, service completion, customer growth, retention and messaging engagement.
- Alerts when reminder emails or texts fail to send.
- Clear, printable summaries you can actually read at a glance.
Invoices
Generate an invoice from any service record — line items, cost and tax — then print it or email it to the customer on file. Meccora keeps the record; you still take payment on your own terminal or gateway. It isn't a payment processor, and doesn't pretend to be.
QR self-registration
Print one QR code for the front counter. Customers scan it, land on a registration page for your shop, and enter themselves and their vehicle directly — no staff data entry. It also counts as a documented SMS consent method, with method, timestamp and staff ID recorded.
Three tiers, scaling with your shop
Plans from $60/mo CAD. Full details and current pricing are shown when you start your free trial.
Starter
Solo mechanic or one-person shop.
- Up to 500 customers
- 1 staff login
- Automated email reminders
- Customer & vehicle history, invoices, reports
- SMS reminders
Professional
Small shop with reception staff.
- Up to 1,000 customers
- Up to 12 staff logins
- Email reminders + 600 SMS / month
- Everything in Starter
Enterprise
Multi-bay shop with a full team.
- Unlimited customers & staff
- Unlimited email + SMS reminders
- Appointments, Marketing & Inventory modules
- Priority support
Every plan starts with a 14-day free trial — no credit card. Checkout shows subtotal, tax and total before you pay.
The details that make it usable day one
English & French
Per-customer language controls which language every reminder is sent in.
CSV import
Bring your existing customers and vehicles across without manual entry.
Safe demo data
New accounts are seeded with demo customers and vehicles; a one-click cleanup wipes them when you go live.
Email templates
Edit the wording of automated emails so they match your shop's voice.
Audit logging
Key actions are logged, with role-based access for staff and owners.
Failure alerts
The dashboard tells you when a reminder email or SMS did not get through.