START HERE
Experience everything Meccora has to offer with a risk-free trial. Whether you're running a small repair shop or managing multiple locations, getting started is simple. Explore every feature, import your existing customer data, and discover how Meccora helps streamline daily operations without long-term commitments or hidden fees.
Yes, 14-day free trial, full access, no credit card needed.
No contract. Cancel anytime — you keep access until your current billing period ends.
No. Checkout shows subtotal, tax, and total before you pay — nothing added after.
No formal refund policy. The safety net is the 14-day free trial (no card required) instead of a
refund guarantee.
Eformics Systems (the parent company that processes payments via Stripe) — not "Workshop
Manager."
Yes — every new account is seeded with demo customers, vehicles, and services so you can
explore safely before adding real ones. A one-click cleanup tool wipes the demo data once
you're ready to go live.
Yes, you can import your current customers and their vehicles from a CSV file — no manual re-
typing needed.
You're locked out (data untouched) with an upgrade prompt. Nothing is deleted immediately —
you get warning emails first, and your data is kept for a while in case you decide to pay.
ACCOUNT & SUBSCRIPTION
Take full control of your Meccora account with flexible subscription management, billing options, and user settings. Find answers about upgrading, canceling, language preferences, data security, and everything you need to manage your workspace with confidence.
Yes — cancellation is built in and connected to billing: cancelling schedules your subscription to
end at period end and blocks login once it takes effect.
Yes, self-serve, through the billing portal — pick a new tier, and the price difference is charged
immediately.
There's no owner-facing "pause" button today. Suspension (which pauses billing with no
charges while paused) is currently an admin-only action, not self-serve.
Yes — English and French are supported per customer, controlling which language their
reminder emails/SMS go out in.
Yes. If you cancel, your data isn't deleted right away — it's kept for a grace period in case you
come back, then removed later. Nothing is wiped the moment you leave.
CUSTOMER MANAGEMENT
Build stronger customer relationships by organizing vehicle records, service history, appointments, reminders, and communications in one place. Meccora makes it easy to manage your customers efficiently while helping you deliver a professional service experience every time.
Yes. Each service auto-creates 3 reminder touches (30 days before, 15 days before, and day-of
the next service date). Staff can reschedule or cancel any individual reminder.
A QR code you print and place at the counter. Customers scan it, land on a self-registration
page for your shop, and enter themselves and their vehicle directly — no staff data entry
needed. It also counts as a valid consent method for texting them.
Yes, but it's not a payment processor. You can generate and print/email an invoice from a
service record (line items, cost, tax) for your records — you still take the actual payment on your
own card terminal or gateway.
Yes — once an invoice is generated, it can be emailed straight to the customer's address on
file.
SMS: yes — built with documented consent methods (verbal, web form, QR registration),
STOP/START opt-out handling, and formal carrier campaign registration with a live privacy
policy and terms page. Email: reminders are transactional (service due dates), not marketing, so
the strict marketing rules mostly don't apply — but there's no unsubscribe-link mechanism built
into reminder emails yet.
GROW YOUR BUSINESS
Discover how Meccora helps your workshop generate more revenue by reducing missed opportunities, improving customer retention, and automating follow-ups. From deferred work tracking to service reminders, every feature is designed to keep customers returning and your business growing.
Every service record has an estimated price (expected future job value) plus an actual cost
(what was charged). The dashboard rolls these up into a pipeline number — projected income
from upcoming due services and deferred work.
Three ways: automated reminders bring lapsed customers back before they go to a competitor,
the deferred-work tracker resurfaces declined jobs (real money customers said "not today" to),
and email marketing campaigns let you re-target old customers with offers.
When a customer declines recommended work (e.g. brakes at $400), staff flag it. It shows on
your dashboard until you follow up and call the customer — often with a small discount to close
it. It's revenue sitting on the table, not lost — the system just won't let you forget it.
When a customer declines recommended work (e.g. brakes at $400), staff flag it. It shows on
your dashboard until you follow up and call the customer — often with a small discount to close
it. It's revenue sitting on the table, not lost — the system just won't let you forget it.
The system can surface anyone who hasn't been back in 6–12 months, so you can reach out
before they're gone for good — most shops never even notice this happening.
No — reminders are automatic, but the deferred-work follow-up call is still you or your staff. The
system just makes sure it never falls through the cracks; the human call is what actually closes
the job.